Frequently Asked Questions

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About Premium Clean
We acknowledge that all homes are different. With that, we put the decision into your hands. You can customize your own checklist, depending on what your home needs! Every cleaning service product we offer allows for special instructions which you can write together with booking. You can do this through the online booking form, the mobile application, or give us a call!

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

Our Credit Card payment method is fully encrypted to provide 100% safety to you. Take note that you are not paying at the time of booking. The amount will be debited from your account the day before serving or 24 hours prior to the service.

With this, you will only be charged once the service has been completed. Of course, we want you to be happy with our service that’s why we have the 100% satisfaction guaranteed. We encourage you to take a few minutes to fill in our automated review system so we can enhance our services for you.

In order to pursue booking, we need credit card services.

Typically, you’ll get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.

If you wish to cancel the booking, you may do so within 24 hours and it is going to be free of charge. Unfortunately, we charge a cancellation fee of $35 once your booking has been confirmed or the cancellation was done on the day of service.

We do this to cover any lapses that the cancellation may have brought to our cleaner’s schedule.

If you need more information, you can give us a call.

About our Cleaners

We acknowledge that all homes are different. With that, we put the decision into your hands. You can customize your own checklist, depending on what your home needs! Every cleaning service product we offer allows for special instructions which you can write together with booking. You can do this through the online booking form, the mobile application, or give us a call!

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

Our Credit Card payment method is fully encrypted to provide 100% safety to you. Take note that you are not paying at the time of booking. The amount will be debited from your account the day before serving or 24 hours prior to the service.

With this, you will only be charged once the service has been completed. Of course, we want you to be happy with our service that’s why we have the 100% satisfaction guaranteed. We encourage you to take a few minutes to fill in our automated review system so we can enhance our services for you.

In order to pursue booking, we need credit card services.

Typically, you’ll get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.

If you wish to cancel the booking, you may do so within 24 hours and it is going to be free of charge. Unfortunately, we charge a cancellation fee of $35 once your booking has been confirmed or the cancellation was done on the day of service.

We do this to cover any lapses that the cancellation may have brought to our cleaner’s schedule.

If you need more information, you can give us a call.

About our Cleaning Services

We acknowledge that all homes are different. With that, we put the decision into your hands. You can customize your own checklist, depending on what your home needs! Every cleaning service product we offer allows for special instructions which you can write together with booking. You can do this through the online booking form, the mobile application, or give us a call!

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

Our Credit Card payment method is fully encrypted to provide 100% safety to you. Take note that you are not paying at the time of booking. The amount will be debited from your account the day before serving or 24 hours prior to the service.

With this, you will only be charged once the service has been completed. Of course, we want you to be happy with our service that’s why we have the 100% satisfaction guaranteed. We encourage you to take a few minutes to fill in our automated review system so we can enhance our services for you.

In order to pursue booking, we need credit card services.

Typically, you’ll get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.

If you wish to cancel the booking, you may do so within 24 hours and it is going to be free of charge. Unfortunately, we charge a cancellation fee of $35 once your booking has been confirmed or the cancellation was done on the day of service.

We do this to cover any lapses that the cancellation may have brought to our cleaner’s schedule.

If you need more information, you can give us a call.

About our Booking Process

We acknowledge that all homes are different. With that, we put the decision into your hands. You can customize your own checklist, depending on what your home needs! Every cleaning service product we offer allows for special instructions which you can write together with booking. You can do this through the online booking form, the mobile application, or give us a call!

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

Our Credit Card payment method is fully encrypted to provide 100% safety to you. Take note that you are not paying at the time of booking. The amount will be debited from your account the day before serving or 24 hours prior to the service.

With this, you will only be charged once the service has been completed. Of course, we want you to be happy with our service that’s why we have the 100% satisfaction guaranteed. We encourage you to take a few minutes to fill in our automated review system so we can enhance our services for you.

In order to pursue booking, we need credit card services.

Typically, you’ll get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.

If you wish to cancel the booking, you may do so within 24 hours and it is going to be free of charge. Unfortunately, we charge a cancellation fee of $35 once your booking has been confirmed or the cancellation was done on the day of service.

We do this to cover any lapses that the cancellation may have brought to our cleaner’s schedule.

If you need more information, you can give us a call.

About our Customer Support

We acknowledge that all homes are different. With that, we put the decision into your hands. You can customize your own checklist, depending on what your home needs! Every cleaning service product we offer allows for special instructions which you can write together with booking. You can do this through the online booking form, the mobile application, or give us a call!

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

Our Credit Card payment method is fully encrypted to provide 100% safety to you. Take note that you are not paying at the time of booking. The amount will be debited from your account the day before serving or 24 hours prior to the service.

With this, you will only be charged once the service has been completed. Of course, we want you to be happy with our service that’s why we have the 100% satisfaction guaranteed. We encourage you to take a few minutes to fill in our automated review system so we can enhance our services for you.

In order to pursue booking, we need credit card services.

Typically, you’ll get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.

If you wish to cancel the booking, you may do so within 24 hours and it is going to be free of charge. Unfortunately, we charge a cancellation fee of $35 once your booking has been confirmed or the cancellation was done on the day of service.

We do this to cover any lapses that the cancellation may have brought to our cleaner’s schedule.

If you need more information, you can give us a call.

Before the Cleaning Service

We acknowledge that all homes are different. With that, we put the decision into your hands. You can customize your own checklist, depending on what your home needs! Every cleaning service product we offer allows for special instructions which you can write together with booking. You can do this through the online booking form, the mobile application, or give us a call!

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

Our Credit Card payment method is fully encrypted to provide 100% safety to you. Take note that you are not paying at the time of booking. The amount will be debited from your account the day before serving or 24 hours prior to the service.

With this, you will only be charged once the service has been completed. Of course, we want you to be happy with our service that’s why we have the 100% satisfaction guaranteed. We encourage you to take a few minutes to fill in our automated review system so we can enhance our services for you.

In order to pursue booking, we need credit card services.

Typically, you’ll get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.

If you wish to cancel the booking, you may do so within 24 hours and it is going to be free of charge. Unfortunately, we charge a cancellation fee of $35 once your booking has been confirmed or the cancellation was done on the day of service.

We do this to cover any lapses that the cancellation may have brought to our cleaner’s schedule.

If you need more information, you can give us a call.

During the Cleaning Service

We acknowledge that all homes are different. With that, we put the decision into your hands. You can customize your own checklist, depending on what your home needs! Every cleaning service product we offer allows for special instructions which you can write together with booking. You can do this through the online booking form, the mobile application, or give us a call!

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

Our Credit Card payment method is fully encrypted to provide 100% safety to you. Take note that you are not paying at the time of booking. The amount will be debited from your account the day before serving or 24 hours prior to the service.

With this, you will only be charged once the service has been completed. Of course, we want you to be happy with our service that’s why we have the 100% satisfaction guaranteed. We encourage you to take a few minutes to fill in our automated review system so we can enhance our services for you.

In order to pursue booking, we need credit card services.

Typically, you’ll get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.

If you wish to cancel the booking, you may do so within 24 hours and it is going to be free of charge. Unfortunately, we charge a cancellation fee of $35 once your booking has been confirmed or the cancellation was done on the day of service.

We do this to cover any lapses that the cancellation may have brought to our cleaner’s schedule.

If you need more information, you can give us a call.

Other FAQs

We acknowledge that all homes are different. With that, we put the decision into your hands. You can customize your own checklist, depending on what your home needs! Every cleaning service product we offer allows for special instructions which you can write together with booking. You can do this through the online booking form, the mobile application, or give us a call!

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

Our Credit Card payment method is fully encrypted to provide 100% safety to you. Take note that you are not paying at the time of booking. The amount will be debited from your account the day before serving or 24 hours prior to the service.

With this, you will only be charged once the service has been completed. Of course, we want you to be happy with our service that’s why we have the 100% satisfaction guaranteed. We encourage you to take a few minutes to fill in our automated review system so we can enhance our services for you.

In order to pursue booking, we need credit card services.

Typically, you’ll get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.

If you wish to cancel the booking, you may do so within 24 hours and it is going to be free of charge. Unfortunately, we charge a cancellation fee of $35 once your booking has been confirmed or the cancellation was done on the day of service.

We do this to cover any lapses that the cancellation may have brought to our cleaner’s schedule.

If you need more information, you can give us a call.

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Trusted & Professional Cleaners Why Book Premium Clean?

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Get Your Time Back

With our reliable cleaning service, you won't have to miss out on your self-care. It's time to take a break from the daily grind and focus on yourself for a change.⁣⁣

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Top-Vetted Cleaners

We care about your safety and the safety of the people around you, which is why we make sure that only 2% of candidates are accepted as our Professional Cleaners.

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Book In 60-Seconds
Book In 60-Seconds

We make it easy to book a cleaning service in just 60 seconds. You can use our app or website to find the best schedule for your appointment.

Book In 60-Seconds
Hassle-Free Rescheduling
Hassle-Free Rescheduling

Are you rescheduling your cleaning on the fly? Don't worry. We're here to help! Contact us a day in advance to reschedule your cleaning and avoid any hassles.

Hassle-Free Rescheduling
Fixed upfront pricing
Fixed Upfront Pricing

We believe in transparency and fairness. That’s why we don’t charge hidden or extra fees and always show you the price upfront.

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Online Payment

We accept all major credit cards, so you can pay most comfortably.⁣

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Reliable & Consistent service

We believe in delivering a reliable service that you can depend on. We don't just clean your home; we make sure that it's clean and safe for you and your loved ones.⁣⁣

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We're here to help and clean Feel free to contact with us for any kind of query.

Premium Clean offers a range of cleaning services to suit your needs at home. We're happy to offer upfront pricing and an instant booking option.

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