Frequently Asked Questions

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About Premium Clean
The answer is yes! Our cleaners bring their own cleaning equipment and tools. But if you want them to use your home cleaning equipment and cleaning chemicals, then you may do so. You can instruct our cleaners upon their arrival.

As we have mentioned before, we have a top vetted, rigorous recruitment process, and our cleaners go through police checks. With that said, yes. Our cleaners are trustworthy, honest, and hardworking. For your peace of mind, many of our clients are not home when their cleaner arrives. Therefore, they opt to give the cleaner a key. Please instruct our cleaners ahead of time regarding where they can get the key.

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

About our Cleaners

The answer is yes! Our cleaners bring their own cleaning equipment and tools. But if you want them to use your home cleaning equipment and cleaning chemicals, then you may do so. You can instruct our cleaners upon their arrival.

As we have mentioned before, we have a top vetted, rigorous recruitment process, and our cleaners go through police checks. With that said, yes. Our cleaners are trustworthy, honest, and hardworking. For your peace of mind, many of our clients are not home when their cleaner arrives. Therefore, they opt to give the cleaner a key. Please instruct our cleaners ahead of time regarding where they can get the key.

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

About our Cleaning Services

The answer is yes! Our cleaners bring their own cleaning equipment and tools. But if you want them to use your home cleaning equipment and cleaning chemicals, then you may do so. You can instruct our cleaners upon their arrival.

As we have mentioned before, we have a top vetted, rigorous recruitment process, and our cleaners go through police checks. With that said, yes. Our cleaners are trustworthy, honest, and hardworking. For your peace of mind, many of our clients are not home when their cleaner arrives. Therefore, they opt to give the cleaner a key. Please instruct our cleaners ahead of time regarding where they can get the key.

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

About our Booking Process

The answer is yes! Our cleaners bring their own cleaning equipment and tools. But if you want them to use your home cleaning equipment and cleaning chemicals, then you may do so. You can instruct our cleaners upon their arrival.

As we have mentioned before, we have a top vetted, rigorous recruitment process, and our cleaners go through police checks. With that said, yes. Our cleaners are trustworthy, honest, and hardworking. For your peace of mind, many of our clients are not home when their cleaner arrives. Therefore, they opt to give the cleaner a key. Please instruct our cleaners ahead of time regarding where they can get the key.

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

About our Customer Support

The answer is yes! Our cleaners bring their own cleaning equipment and tools. But if you want them to use your home cleaning equipment and cleaning chemicals, then you may do so. You can instruct our cleaners upon their arrival.

As we have mentioned before, we have a top vetted, rigorous recruitment process, and our cleaners go through police checks. With that said, yes. Our cleaners are trustworthy, honest, and hardworking. For your peace of mind, many of our clients are not home when their cleaner arrives. Therefore, they opt to give the cleaner a key. Please instruct our cleaners ahead of time regarding where they can get the key.

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Before the Cleaning Service

The answer is yes! Our cleaners bring their own cleaning equipment and tools. But if you want them to use your home cleaning equipment and cleaning chemicals, then you may do so. You can instruct our cleaners upon their arrival.

As we have mentioned before, we have a top vetted, rigorous recruitment process, and our cleaners go through police checks. With that said, yes. Our cleaners are trustworthy, honest, and hardworking. For your peace of mind, many of our clients are not home when their cleaner arrives. Therefore, they opt to give the cleaner a key. Please instruct our cleaners ahead of time regarding where they can get the key.

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

During the Cleaning Service

The answer is yes! Our cleaners bring their own cleaning equipment and tools. But if you want them to use your home cleaning equipment and cleaning chemicals, then you may do so. You can instruct our cleaners upon their arrival.

As we have mentioned before, we have a top vetted, rigorous recruitment process, and our cleaners go through police checks. With that said, yes. Our cleaners are trustworthy, honest, and hardworking. For your peace of mind, many of our clients are not home when their cleaner arrives. Therefore, they opt to give the cleaner a key. Please instruct our cleaners ahead of time regarding where they can get the key.

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Other FAQs

The answer is yes! Our cleaners bring their own cleaning equipment and tools. But if you want them to use your home cleaning equipment and cleaning chemicals, then you may do so. You can instruct our cleaners upon their arrival.

As we have mentioned before, we have a top vetted, rigorous recruitment process, and our cleaners go through police checks. With that said, yes. Our cleaners are trustworthy, honest, and hardworking. For your peace of mind, many of our clients are not home when their cleaner arrives. Therefore, they opt to give the cleaner a key. Please instruct our cleaners ahead of time regarding where they can get the key.

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

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Trusted & Professional Cleaners Why Book Premium Clean?

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Get Your Time Back

With our reliable cleaning service, you won't have to miss out on your self-care. It's time to take a break from the daily grind and focus on yourself for a change.⁣⁣

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Top-Vetted Cleaners

We care about your safety and the safety of the people around you, which is why we make sure that only 2% of candidates are accepted as our Professional Cleaners.

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Book In 60-Seconds
Book In 60-Seconds

We make it easy to book a cleaning service in just 60 seconds. You can use our app or website to find the best schedule for your appointment.

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Hassle-Free Rescheduling
Hassle-Free Rescheduling

Are you rescheduling your cleaning on the fly? Don't worry. We're here to help! Contact us a day in advance to reschedule your cleaning and avoid any hassles.

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Fixed upfront pricing
Fixed Upfront Pricing

We believe in transparency and fairness. That’s why we don’t charge hidden or extra fees and always show you the price upfront.

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Online Payment

We accept all major credit cards, so you can pay most comfortably.⁣

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Reliable & Consistent service

We believe in delivering a reliable service that you can depend on. We don't just clean your home; we make sure that it's clean and safe for you and your loved ones.⁣⁣

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We're here to help and clean Feel free to contact with us for any kind of query.

Premium Clean offers a range of cleaning services to suit your needs at home. We're happy to offer upfront pricing and an instant booking option.

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