We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.au

To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.

Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.

Typically, you will get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.

No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.

Have you ever sat down in your living room and out of nowhere spotted a speck of single dirt on your wall and thought your home might need a good scrub? We are glad to offer you our sporadic house cleaning services.

Typically, clients who book our deep cleaning haven’t done any general cleaning in the past three months. That said, all the grime and dirt should have already covered your walls and windows. Don’t stress yourself over it anymore! Book our deep cleaning services and let our cleaner leave your home speckless.

If you wish to enhance the cleaning checklist, you may select the add-ons through our booking form.

We value the money you invest in our services, with that we let you meet our cleaners so you can set up expectations from them.

<strong>More Time for you:</strong> Through our online booking system you can schedule your weekly, bi-weekly, and monthly cleaning schedules at once and forget about chores. Spend time focusing on your loved ones and on yourself while our cleaners give your place the sparkle it deserves.

<strong>Online Convenience</strong>: You only need less than 60 seconds to book an online appointment either through our official website or Premium Cleaning App. we streamlined the booking process into 3 simple steps:
<ol>
<li>Select a service that matches your needs</li>
<li>Choose  your preferred date and time</li>
<li>Update your special instructions then make your appointment</li>
</ol>
<strong>5 Star Customer Service:</strong> We strive to resolve any issues on the same day. Our customer service team is available 24/7 to answer your questions. You can contact us through our multiple channels including Call, Email, and Webchat.

<strong>Highly-rated Cleaners:</strong> Part of our corporate responsibility is to compensate our cleaners fairly.  Given our rigorous vetting process, we only employ passionate and experienced cleaners. With that, we give them the pay they deserve.

<strong>Fair Fixed Price</strong>: We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs.

<strong>Tailored Cleaning Services</strong>: Our years of experience in the industry allowed us to understand the market and its ever-changing cleaning needs. From Standard regular cleaning and Move Out/In cleaning to Deep cleaning, we continuously study cleaning techniques to innovate our services and improve our checklist as well as introduce new service packages.

We also cater to your personal requirements which is why we enable you to optimize your cleaning service according to your needs by creating your own checklist.

<strong>100% Satisfaction Guarantee:</strong> One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours.  Part of our promise for 100% guaranteed satisfaction is freeing you of additional charges.

Once you are part of the Premium Cleaning family, we are confident that you're going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.

Hey there! Are you looking for general cleaning where all of your nooks, walls, and crevices are wiped clean? Did you have a general clean-up a couple of weeks ago and wanted to maintain the cleanliness of your home?

If you are struggling to squeeze chores into your schedule, Premium Cleaning services have got you covered! Typically, clients who ask for a standard cleaning are the ones who do not need a detailed checklist. Premium Services can cover all parts of your home. From the living room, kitchen to the bedrooms and bathrooms.

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We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured our premium cleaners have gone through strict recruitment processes including supplemental checks like Police clearance, background checks, as well as Work history checks.

Do you need extensive cleaning in specific areas of your home like the bathrooms, kitchen, and living room? Have you recently moved into a new home and wanted a thorough cleaning of the bathroom and kitchen?

The best service for you is hourly cleaning. With this, you can customize your specific checklist and allow your cleaner to work on it depending on the time that you requested them to perform their cleaning duties. They can focus on cleaning the areas in your home that you wish them to.

Typically, clients who have booked this service with us want a specific area of their home cleaned. Often, they either book weekly or monthly, depending on their needs. They cannot stand the dirt anymore but do not have the time to do it themselves. With that, they chose to book the service for an hourly cleaning fee.

Looking to grow your business but did you not have enough resources to accommodate new customers after every check out due to the mess of the previous occupants? Let our cleaners do the job for you! With our Hourly cleaning services, you can focus on other operations and aspects of your business.

<a href=""https://www.premiumclean.co.nz/wp-content/uploads/2020/05/airbnb-cleaning.png""><img src=""https://www.premiumclean.co.nz/wp-content/uploads/2020/05/airbnb-cleaning-1024x768.png"" alt="""" width=""1024"" height=""768"" class=""alignleft size-large wp-image-7157"" /></a>

Typically, you will get 1 or 2 cleaners for your cleaning appointment. In other instances, it may depend on the services you have booked and cleaner availability. On big jobs like moving out cleaning, we send teams of 2 or 3 cleaners to focus on different tasks and areas of the house. Feel free to contact us for more information.